Complaint 2182565
2017 FORD EDGE • BACK OVER PREVENTION • incident Mar 3, 2026
- Complaint ID
- 2182565
- Make
- FORD
- Model
- EDGE
- Model Year
- 2017
- Component
- BACK OVER PREVENTION
- Incident Date
- Mar 3, 2026
- Date Received
- Mar 3, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently distorted. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.