Complaint 2170862

Complaint Summary

ENGINE

Owner Narrative

I came home from work, (drove 18 miles) and parked, walked towards my building and I heard a noise, as if something turned on under the hood. Like a electrical motor spinning. And it was not the fan because that one had already turned off. I walk back to the car and pop the hood, white smoke starts coming out and in less than 2 minutes a huge flame comes straight out from the passenger side of the hood. Called the fire department. Fire was on for 4 minutes, neighbor mechanics came running with fire extinguishers and put out the fire before the firefighters arrived. Too many parts melted and damaged. So far estimate is at $4,000. I do not have the estimate on paper, since at the moment I did not have budget to fix my car. My car was perfectly fine, services got done regularly. Never had issues other than wear and tear. I've had that car for almost 10 years.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.