Complaint 2161421
2023 BMW X5 • SERVICE BRAKES • incident Dec 22, 2025
- Complaint ID
- 2161421
- Make
- BMW
- Model
- X5
- Model Year
- 2023
- Component
- SERVICE BRAKES
- Incident Date
- Dec 22, 2025
- Date Received
- Dec 30, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
While driving the vehicle at highway speed, the vehicle did not respond as expected during braking. Upon attempting to slow the vehicle, control was lost, the vehicle became unstable, left the roadway, and rolled. As a result of the incident, the driver sustained serious injuries requiring emergency transport and hospitalization. No warning lamps, messages, or brake-related alerts were observed prior to the incident. After the crash, the BMW mobile application displayed a brake system malfunction warning indicating an integrated system brake failure, with a timestamp shortly after the incident. The vehicle has not yet been inspected or diagnosed by a BMW dealer or independent service center. The vehicle remains available for inspection following the crash and has been retained post-incident pending salvage processing.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.