Complaint 2154139

2020 TESLA MODEL Y • SUSPENSION • incident Aug 12, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2154139
Make
TESLA
Model
MODEL Y
Model Year
2020
Component
SUSPENSION
Incident Date
Aug 12, 2023
Date Received
Dec 4, 2025
Data As Of
Sep 1, 2026

Complaint Summary

SUSPENSION

Owner Narrative

I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance arms and control arms. This happened three times so far, attached are two repairs that was required previously. Per report with Tesla staff, this has been a recurring issue. Per additional Tesla owners, this has been a frequent issue amongst many different Tesla forums. Now I have to get it repaired for the third time. I bought a used Tesla that was certified by Tesla, problems occured at 37876 miles, but car was bought at 34529 miles.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.