Complaint 2147400
2023 FORD TRANSIT • BACK OVER PREVENTION • incident Nov 10, 2025
- Complaint ID
- 2147400
- Make
- FORD
- Model
- TRANSIT
- Model Year
- 2023
- Component
- BACK OVER PREVENTION
- Incident Date
- Nov 10, 2025
- Date Received
- Nov 10, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2023 Ford Transit. The contact stated that while attempting to reverse, the rearview 360° camera became inoperable. The contact stated that the rearview image was blank. The contact previously received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the accessory protocol interface module (APIM) had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.