Complaint 2139216

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

Rear-view camera displayed on rear-view mirror quit working, creating a blind spot behind the vehicle. No accident has yet occurred, but the danger is there. The vehicle is available for inspection. Ford has issued a recall for this problem for this year, make, and model vehicle, but Ford says that the recall is not extended to vehicles like mine that were manufactured in a plant not covered by the initial recall #25V270, which has recently been extended. My vehicle has not been inspected by any third party, nor has the problem been confirmed by any local dealer, althought I have spoken to my local dealer, Sarasota Ford, twice about this issue. No warning lamps or messages have been displayed in my vehicle. The camera just goes to a blue screen, especially when the weather is warm or in the heat of the day.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.