Complaint 2137585
2024 RAM 3500 • FUEL SYSTEM, DIESEL • incident Oct 1, 2025
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2137585
- Make
- RAM
- Model
- 3500
- Model Year
- 2024
- Component
- FUEL SYSTEM, DIESEL
- Incident Date
- Oct 1, 2025
- Date Received
- Oct 8, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
FUEL SYSTEM, DIESEL
Owner Narrative
The contact owns a 2024 Ram 3500. The contact stated that while attempting to start the vehicle in colder weather, the message "Pre-heating Diesel" was displayed on the screen. No warning light was illuminated. Several local dealers were contacted; however, the vehicle was not diagnosed or repaired. There was no recall for the issue associated with the VIN. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.