Complaint 2131763
2018 FORD TRANSIT • UNKNOWN OR OTHER • incident Sep 18, 2025
- Complaint ID
- 2131763
- Make
- FORD
- Model
- TRANSIT
- Model Year
- 2018
- Component
- UNKNOWN OR OTHER
- Incident Date
- Sep 18, 2025
- Date Received
- Sep 18, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
09/18/25 As per conversation with Ford Customer Service; while the vehicle falls within the Mfg Date (Oct 19 2017) and Mfg Place (Kansas) listed on recall notice 25S89 AKA 25V572000, 25V270, the issue description -"rear view camera distorted or blank" is still not eligible because it falls outside of Fords approved/listed VIN numbers. Ford Customer Support recommended having the issue repaired at local dealer and pay out-of-pocket and 'hope' that Ford acknowledges this VIN as part of a 'possible' future recall. How can I/we/you be assured that Ford will review this particular issue and consider it for recall? Are there other vehicles like mine that have this ongoing issue that Ford has deliberately excluded?
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.