Complaint 2129043

2023 POLESTAR POLESTAR 2 • BACK OVER PREVENTION: SENSING SYSTEM: CAMERA • incident Sep 9, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2129043
Make
POLESTAR
Model
POLESTAR 2
Model Year
2023
Incident Date
Sep 9, 2025
Date Received
Sep 10, 2025
Data As Of
Sep 1, 2026

Complaint Summary

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Owner Narrative

The rear view camera does not always work when putting the car into reverse and gives a "Camera Unavailable" error. My car is on the latest software revision which was supposed to resolve this, but it is still occuring. With the very small rear window, having a 100% working rear camera is imperative.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.