Complaint 2127658
2017 DODGE JOURNEY • UNKNOWN OR OTHER • incident Aug 31, 2025
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2127658
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2017
- Component
- UNKNOWN OR OTHER
- Incident Date
- Aug 31, 2025
- Date Received
- Sep 6, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.