Complaint 2125587

2024 RAM 3500 • TIRES • incident Aug 19, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2125587
Make
RAM
Model
3500
Model Year
2024
Component
TIRES
Incident Date
Aug 19, 2025
Date Received
Aug 30, 2025
Data As Of
Sep 1, 2026

Complaint Summary

TIRES

Owner Narrative

I purchased a dodge 3500 truck on October 16th 2024. My truck as of today has 4900 miles on it. It is a one ton dually. I noticed this week two of the rear outside tires have cracks and defective tread. I took it to a tire shop and they confirmed these tires are bad. I tow a 40 foot fifth wheel trailer. If I had had a blowout it could of been a huge problem for myself and those on the road around me. I spoke to the dealership I bought the truck from and they informed me they would have to see the tires and file a report with the manufacture of the tires. I had to buy all 6 new tires because I didn't want to chance a blow out with my trailer on the truck. I googled Nexen tires LT235/80R17 which are my tires. It says these are not rated for a 1 ton dually truck. When used on a dually it says its not the best choice for a 1 ton especially when towing heavy loads. The reason I bought this truck was for the purpose of towing my RV. I made that clear to the sales man at the dealership when I bought this truck. I assumed these tires were rated for this truck. If it's a defect I should be reimbursed from the manufacture for all 6 tires. If it's the dealers fault they should reimburse me. This is definitely a road hazard, a accident waiting to happen.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.