Complaint 2124981

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

Emailed previously on 5/27/24 but did not receive a response. This has not occurred to me again, because I am aware and take precautions to avoid the hazard. I hope Ford has has taken corrective action, either on their own or as result of my previous complaint. ***** My 2015 Ford Taurus, [XXX] , has a potential hazard, due to the fact that the "Engine Start/Stop" Button, is not protected from accidentally being activated, when the car is motion, causing it to turn off the engine, while in transit. I recommend the "Engine On/Off" switch have a hinged, spring-loaded cover over the switch, to prevent it from being inadvertently or accidentally activated, when the car is in motion. I have had two instances, where this has happened to me. In order to restart my car, I have had to coast to the shoulder, to come to a complete stop, so I can shift to "Park," so I can restart my car. Luckily, in both instances, I was in a lane nearest the shoulder, else in a middle lane, it could have been disastrous for me, my family and others that might have struck my car! Thank for the opportunity to convey my heart-stopping situations, and my suggestion for a potential remedy. Respectfully, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.