Complaint 2122057
2017 DODGE JOURNEY • ELECTRICAL SYSTEM • incident Aug 14, 2025
- Complaint ID
- 2122057
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2017
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Aug 14, 2025
- Date Received
- Aug 19, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
In April 2025 I was driving and the abs light came on and windshield wipers went off sporadically. Dodge dealer found nothing wrong. It happened again in June 2025. Dodge dealer had car for 1 week and stated they could not find problem but car was safe to drive. They said to return when problems were more constant. On the morning of 8/14/2025, I dropped someone off at the dr and went to Starbucks. Went inside for order. While driving back to drs windshield wipers went crazy and car started to stutter. I pulled over .4 miles from Starbucks. When I stopped I saw smoke so got out of the car and could see flames. I went to open backdoor for my purse but door would not open. Drivers door was not fully closed so was able to retrieve to call 911. Fire department arrived quickly but front of car was already engulfed in flames. Fire department was able to get Fire out. Car was a total loss.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.