Complaint 2120177
2015 FORD FIESTA • POWER TRAIN • incident Jul 22, 2025
- Complaint ID
- 2120177
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2015
- Component
- POWER TRAIN
- Incident Date
- Jul 22, 2025
- Date Received
- Aug 13, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2015 Ford Fiesta. The contact stated that the vehicle failed to start, and upon jumpstarting the vehicle, the message "Transmission Failure - Service Now" was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the VIN was included in an unknown recall, and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer, where the contact was informed that the recall had expired. The dealer replaced the TCM at the contact's expense. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000. The VIN was not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.