Complaint 2120055
2024 BMW X5 • POWER TRAIN • incident Aug 2, 2025
- Complaint ID
- 2120055
- Make
- BMW
- Model
- X5
- Model Year
- 2024
- Component
- POWER TRAIN
- Incident Date
- Aug 2, 2025
- Date Received
- Aug 13, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The drive train failed on the car and left the car without power as the transmission disengaged and was revving in drive mode. This happened when I was making a right turn. Oncoming traffic had to dodge us making it a very dangerous situation. The shoulder was narrow so half of the car in the number one lane. The car had been back into the dealership many time for similar issue but this time the car actual hard warning signs flash on the screen and loss complete power and maneuverability. A few different lights came on the dash. Prior to the car completely shutting down, the car would down shift really hard and the computer says the car was trying to go in reverse. Iâve loss all confidence in this car and feel unsafe getting back into it.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.