Complaint 2114119
2017 BMW X5 • ENGINE AND ENGINE COOLING • incident Jul 19, 2025
- Complaint ID
- 2114119
- Make
- BMW
- Model
- X5
- Model Year
- 2017
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Jul 19, 2025
- Date Received
- Jul 25, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2017 BMW X5. The contact stated while driving at an undisclosed speed, the engine overheated with several unknown warning lights illuminated. In addition, the vehicle lost electrical functions. The vehicle was towed to an independent mechanic where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.