Complaint 2110877
2022 GRAND DESIGN REFLECTION • UNKNOWN OR OTHER • incident Aug 27, 2024
- Complaint ID
- 2110877
- Make
- GRAND DESIGN
- Model
- REFLECTION
- Model Year
- 2022
- Component
- UNKNOWN OR OTHER
- Incident Date
- Aug 27, 2024
- Date Received
- Jul 16, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.