Complaint 2108590
2021 FORD F-650 • FUEL SYSTEM, GASOLINE • incident May 23, 2025
- Complaint ID
- 2108590
- Make
- FORD
- Model
- F-650
- Model Year
- 2021
- Component
- FUEL SYSTEM, GASOLINE
- Incident Date
- May 23, 2025
- Date Received
- Jul 10, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
FUEL SYSTEM, GASOLINE
Owner Narrative
The contact owns a 2021 Ford F-650. The contact stated while an employee was driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended and stalled. The driver pulled to the right side of the road and waited for towing assistance. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V455000(Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 146,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.