Complaint 2108221
2022 RAM 3500 • POWER TRAIN • incident May 31, 2025
- Complaint ID
- 2108221
- Make
- RAM
- Model
- 3500
- Model Year
- 2022
- Component
- POWER TRAIN
- Incident Date
- May 31, 2025
- Date Received
- Jul 9, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The transmission in my vehicle failed suddenly on May 31, 2025, entering âlimp modeâ and losing the ability to shift properly. The vehicle became immobile and was towed to the dealership. Initial diagnostics revealed difficulty shifting between 3rd and 4th gears. Service technicians attempted repair in June based on RAM TSB MC-10231775, which indicated snap ring failure in the Aisin transmission. Repairs prescribed in TSB were attempted but unsuccessful, as the vehicle still could not shift into 4th gear. Additional parts were ordered, and another repair was unsuccessfully attempted in late June. Ram has shipped a new transmission which we are waiting on the dealership to install.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.