Complaint 2100320

Complaint Summary

VEHICLE SPEED CONTROL

Owner Narrative

The contact owns a 2018 Ford Transit. The contact stated that while slowly driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into another parked vehicle. During the incident, the brake pedal was pressed, but the vehicle did not stop. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. No injuries were reported and a police report was taken at the scene. Also, the vehicle later experienced the same failure. While attempting to park the vehicle again experienced unintended acceleration and drove forward, crashing into a second vehicle. During the crash, the two front occupants of the second vehicle had sustained undisclosed injuries that later required medical treatment. No further information was available. A police report was taken at the scene. The vehicle was towed to the local dealer, who was unable to determine the cause of the second failure. The contact indicated that the failure had recently reoccurred for the third time. The cause of the failures was not determined. The manufacturer was not contacted regarding the failures. The failure mileage was unknown.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.