Complaint 2079871
2020 JAGUAR F-TYPE • STEERING • incident Apr 1, 2025
Complaint Summary
STEERING
Owner Narrative
Unexpectedly, The power steering went out on my 2020 Jaguar F-Type while driving. The power steering assistance reduced light came on in my dashboard. I'm being told by Hennessy Jaguar in Atlanta that even though my car has a little over 30k miles VIN # [XXX] , it's going to need a new Power Steering Rack. The cost for this repair is going to be over 6k. This is not acceptable, and this repair or replacement should not be necessary so soon as the life expectancy is much longer than 5 years. I am reaching out for help since being unsuccesful for Jaguar to cover this repair even though it is past the warranty period. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.