Complaint 2068800

Complaint Summary

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

Owner Narrative

The contact owns a 2017 Ford Fiesta. The contact stated that after refueling, the vehicle failed to restart. The vehicle was jumpstarted. The check engine warning light was illuminated. The contact stated that the failure persisted after refueling. The contact stated that a bystander assisted with restarting the vehicle, by depressing the accelerator pedal. The contact stated that the canister purge valve had previously been replaced, but the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 44,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.