Complaint 2065632

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is not available for inspection, manufacturer was given the part for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still under factory warranty. There were no warning lights or other messages before part failure.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.