Complaint 2061703

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

What component or system failed, and is it available for inspection upon request? The following component failures occurred in my 2020 Jaguar F-PACE (VIN [XXX] ): Electrical System – Driver-side wiring harness short circuits near the footwell, disabling door locks/window controls. Cooling System – Bleed pipe and expansion tank coolant leaks triggering low-fluid warnings. Battery System – Energy control module failure causing recurrent low-battery alerts. Braking System – Front/rear linings worn to 3mm/2mm, below SAE J866 safety thresholds. The vehicle remains available for NHTSA inspection at your request. How was your safety or the safety of others put at risk? Electrical: Exposed wiring poses fire hazards (violating FMVSS 305), while inoperative door controls risk occupant entrapment (FMVSS 208). Brakes: Worn linings impair stopping distances (FMVSS 135), increasing collision risks. Cooling: Repeated coolant loss risks sudden engine overheating and highway breakdowns. Has the problem been reproduced or confirmed by a dealer or independent service center? Jaguar-certified technicians at authorized dealerships confirmed the electrical, cooling, and battery failures during repairs in October-November 2024. The brake wear was documented but deemed "within tolerance" despite sub-spec measurements. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Only Jaguar’s manufacturer-authorized dealers inspected the vehicle. No police, insurance, or third-party assessments occurred. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the issues were preceded by multiple warning messages, including "low battery charge" warnings related to the electrical system, a low coolant warning due to the cooling system failure, and an SOS system limited notification. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.