Complaint 2058083

2019 RAM 3500 • ELECTRICAL SYSTEM • incident Jan 20, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2058083
Make
RAM
Model
3500
Model Year
2019
Component
ELECTRICAL SYSTEM
Incident Date
Jan 20, 2025
Date Received
Jan 21, 2025
Data As Of
Sep 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

The contact owns a 2019 Ram 3500. The contact stated while driving at approximately 45 MPH, the Cruise Control was unintendedly disabled and remained inoperative. The failure occurred on several occasions. No warning light was illuminated; however, the "Electronic Stability Control System Malfunctioning" message was displayed on the instrument panel. The vehicle was taken to a dealer to be diagnosed; however, the result was unknown. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 133,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.