Complaint 2057690

2011 FORD F-350 • FUEL/PROPULSION SYSTEM • incident Nov 2, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2057690
Make
FORD
Model
F-350
Model Year
2011
Incident Date
Nov 2, 2023
Date Received
Jan 20, 2025
Data As Of
Sep 1, 2026

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

The fuel pump failed and self destructed internal parts of the pump in turn putting metal into the fuel lines resulting in a $15,000 repair bill. The vehicle is available for inspection and has not been repaired. This occurred in November 2024 and has not been driven since due to the costly repair bill. The problem has been confirmed by the dealership and independent service center. The only indication of the issue was when the check engine light illuminated. No other preemptive warning.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.