Complaint 2055716

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2007 Ford Freestyle. The contact stated while driving approximately 10 MPH in a parking lot, the contact depressed the brake pedal and the vehicle jolted forward. The contact stated that the vehicle was also hesitating before moving forward when the gear shifter was shifted into drive. The contact stated that the failure was a recurring failure and there was an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The contact stated that the failure recurred at various speeds. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was an internal failure that had caused the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.