Complaint 2035282

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2016 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the vehicle was jumpstarted. The contact stated that the transmission malfunction warning light was illuminated. The contact stated that after the vehicle started while driving at an undisclosed speed, the transmission started slipping. Additionally, the contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, a diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was advised to bring the vehicle back later. In addition, the contact was informed that the repair was not covered under recall or warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.