Complaint 2032785

2016 FORD TRANSIT • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) • incident Oct 11, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2032785
Make
FORD
Model
TRANSIT
Model Year
2016
Incident Date
Oct 11, 2024
Date Received
Oct 16, 2024
Data As Of
Sep 1, 2026

Complaint Summary

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Owner Narrative

The contact owns a 2016 Ford Transit. The contact stated while driving 40-45 MPH, the message "High Temperature - Pull Over Safely" was displayed. The contact stated that upon decelerating, the temperature gauge dropped, then started fluctuating from normal to high temperature. The contact was able to drive to the nearby residence. The contact stated while driving to the dealer the following day, the check engine warning light illuminated. The dealer diagnosed that the EGR was fractured. The vehicle was not repaired. The dealer informed the contact of Ford Campaign Number: 18M06; which the contact related to the failure. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.