Complaint 2032675

Complaint Summary

FUEL SYSTEM, DIESEL

Owner Narrative

The contact owns a 2008 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. After a visual inspection of the engine compartment, the contact observed the oil dipstick indicated that the engine was overfilled with oil. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump causing diesel fuel to leak into the engine. The vehicle was not repaired. The contact stated that the engine had previously been replaced at 288,000 miles. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 307,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.