Complaint 2025726
2017 BMW X5 • ENGINE AND ENGINE COOLING • incident Sep 13, 2024
- Complaint ID
- 2025726
- Make
- BMW
- Model
- X5
- Model Year
- 2017
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Sep 13, 2024
- Date Received
- Sep 18, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2017 BMW X5. The contact stated while driving at an undisclosed speed, the engine overheated message was displayed, and the check engine warning light illuminated. The contact pulled over and restarted the vehicle; however, the vehicle failed to accelerate above 20 MPH. The vehicle was taken to the dealer, where it was determined that the water pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.