Complaint 2021020
2014 FORD FIESTA • SERVICE BRAKES • incident Aug 14, 2024
- Complaint ID
- 2021020
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2014
- Component
- SERVICE BRAKES
- Incident Date
- Aug 14, 2024
- Date Received
- Aug 31, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
I started to notice a bit of resistance when pressing on the brakes. Minor initially, but then if you had to apply slightly more pressure the car would jerk/pull hard to the right. The harder and faster you had to press, the more intense the jerk. I took her in to the dealership and they noticed something with the reservoir into the hydraulics unit that feeds fluid into the brakes. The fluids are not circulating back into it and the caliper is not building enough pressure to close. They said it's the ABS Hydraulic Control Unit: D2BZ-2C405-E and the part is on national backorder with no ETA. The car is unsafe to drive without the part. She's a 2014 with only 28k miles and it seems strange to have this failure with such low mileage. I just have texts with the dealership right now. I spoke with Ford directly today and they guesstimated 5-6 months for the part. I ordered a used part and will take her to another mechanic to get it replaced in the interim since the dealership won't work with a used part. At that point I will have invoices. Thanks.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.