Complaint 2018887
2005 FORD FREESTYLE • STRUCTURE • incident Jul 23, 2024
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STRUCTURE
Owner Narrative
The contact owns a 2005 Ford Freestyle. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance however, the contact was informed that the motor mount torque strap needed to be replaced. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The contact stated that the motor mounts had been replaced four times. The vehicle was repaired. The contact stated there was no warning light illuminated. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.