Complaint 2017950
2017 DODGE JOURNEY • ENGINE AND ENGINE COOLING • incident Jun 22, 2024
- Complaint ID
- 2017950
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2017
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Jun 22, 2024
- Date Received
- Aug 20, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument cluster was flickering, and the vehicle stopped. The contact pulled over and noticed smoke. The contact opened the hood and detected a fire. The contact extinguished the fire with some water he had. There were two unknown warning lights illuminated. There were no reported injuries, a police report, or an air bag deployment. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000. The VIN was not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.