Complaint 2015147
2021 ENTEGRA ESTEEM • ELECTRICAL SYSTEM • incident Jul 25, 2024
- Complaint ID
- 2015147
- Make
- ENTEGRA
- Model
- ESTEEM
- Model Year
- 2021
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Jul 25, 2024
- Date Received
- Aug 10, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
Service Advance Trac System warning light illuminated while driving about 60 MPH in gusty wind. Cruise Control and Hill Assist became inop. This happened twice on one 500 mile trip, both times in windy conditions. Both times, after shutting off engine for a few minutes, no warning light and all systems functioned normally again. Reading motorhome forums, this seems to be a common problem with Ford E Series and F53 chassis motorhomes of various brands. I haven't read any conclusive fix for the problem. I do see that Ford has a service bulletin, SSM 49349 which describes this exact problem and states that Ford "...engineering is working to implement a solution for this condition...", and advises that the dealer "...schedule a follow-up appointment for service in March 2021". I have not found any additional information from Ford about a fix for the problem....now 3.5 years later.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.