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Complaint 2008223

2020 FORD TRANSIT • WHEELS • incident Jul 15, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2008223
Make
FORD
Model
TRANSIT
Model Year
2020
Component
WHEELS
Incident Date
Jul 15, 2024
Date Received
Jul 17, 2024
Data As Of
Sep 1, 2026

Complaint Summary

WHEELS

Owner Narrative

I have encountered an issue multiple times now on multiple Ford Transit vans. The "lug wrench" included with the vehicle as part of the spare tire tool kit does not allow me to remove the lug nuts. I am a Fleet customer and I own many Ford Transit AWD vans. When they are brand new, the spare tire lug wrench barely reaches the lug nut as it is not a very deep socket. After a couple of tire rotations I believe the lug studs possibly stretch slightly and the lug wrench tool no longer reaches the lug nut. This issue has caused my drivers to be stranded multiple times. I believe it is an oversight by Ford and it should be addressed. Thank you

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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