Complaint 2004288

2014 RAM 2500 • ENGINE • incident Jun 30, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2004288
Make
RAM
Model
2500
Model Year
2014
Component
ENGINE
Incident Date
Jun 30, 2024
Date Received
Jul 2, 2024
Data As Of
Aug 1, 2026

Complaint Summary

ENGINE

Owner Narrative

Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do this a couple of times and then the trucks engine dies (engine stops) while in gear and no codes are shown on the CEL or saved in the vehicle control module. When I put the transmission in Park, the trucks engine restarts without a problem. But when I go to Drive or Reverse gear it then will do it again. The truck sounds like the engine brake is being applied causing the engine to lug/bog down. The torque converter has been inspected and replaced. The fuel pump/lifter has been replaced. The batteries have been replaced. The fuel filters have been serviced; the crank case breather has been serviced. The emissions controls equipment (EGR valve) have been serviced/cleaned. Knowing that my trucks engine can cut out/die at anytime at low rpms, poses a safety hazard. Knowing that the truck can do this without a code being throw feels unsafe.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.