Complaint 2002741
2014 FORD C-MAX • POWER TRAIN • incident Jun 26, 2024
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2002741
- Make
- FORD
- Model
- C-MAX
- Model Year
- 2014
- Component
- POWER TRAIN
- Incident Date
- Jun 26, 2024
- Date Received
- Jun 26, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2014 Ford C-Max Hybrid. The contact stated when the vehicle was started, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer for a tune-up and to be diagnosed. The contact was informed that the axle was loosened, and the bushing was damaged, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA for assistance. The failure mileage was approximately 106,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.