Complaint 1994412

2022 GRAND DESIGN REFLECTION • STRUCTURE:BODY • incident Apr 23, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1994412
Model
REFLECTION
Model Year
2022
Component
STRUCTURE:BODY
Incident Date
Apr 23, 2024
Date Received
May 25, 2024
Data As Of
Sep 1, 2026

Complaint Summary

STRUCTURE:BODY

Owner Narrative

The large slide that has the fridge and dinette has a inadequate schwintek slide mechanism that fails and leaves the buyer to fix out of their own pocket. About all of the floor plan 28BH has this problem. Grand Design may attempt to fix it but it's a bandaid. I have had to pay out of pocket to get the VROOM system to replace the schwintek system along with everyone else that has it. The schwintek slide system is weak and problematic as it strips gears, looses timing and burns up motors. We have only used our camper for going on three years.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.