Complaint 1993808

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

The contact owns a 2012 Ford F-550 chassis with an Earth Roamer RV. The contact stated while driving at approximately 65 MPH, the vehicle was making an abnormal sound coming from the engine compartment. The contact stated that the turbocharger needle on the instrument cluster fell to zero. The contact stated no warning light was illuminated. The contact stated that the vehicle was losing motive power while depressing the accelerator pedal. The contact stated that the abnormal banging sound was louder, and the vehicle lost motive power. The contact pulled off the highway and then stated that the power steering had failed. The contact was turned off and restarted the vehicle; however, the power steering and the abnormal engine sound remained present. The contact was able to drive several yards before the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.