Complaint 1989260
2014 FORD C-MAX • POWER TRAIN • incident Nov 3, 2023
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 1989260
- Make
- FORD
- Model
- C-MAX
- Model Year
- 2014
- Component
- POWER TRAIN
- Incident Date
- Nov 3, 2023
- Date Received
- May 6, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
When I first drive it with battery-only mode (about 15 miles), it is quiet. When the engine kicks in, there is a loud whining noise when driving it on the streets or on highways and even on idle. I took it to Ford dealership they said it is the transmission and they can not repair just some parts of it, so it needs a brand new transmission to the tune of $8000. At only 110k miles, I could not drive it past 15 miles of battery range.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.