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Complaint 1982075

2016 FORD FIESTA • ENGINE • incident Mar 4, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1982075
Make
FORD
Model
FIESTA
Model Year
2016
Component
ENGINE
Incident Date
Mar 4, 2024
Date Received
Apr 10, 2024
Data As Of
Aug 1, 2026

Complaint Summary

ENGINE

Owner Narrative

The contact owns a 2016 Ford Fiesta. The contact stated while driving at approximately 30 MPH, and depressing the accelerator pedal, the vehicle failed to accelerate as intended and the vehicle started shuddering. The contact pulled over to the shoulder of the roadway to restart the vehicle, but the failure reoccurred. The messages "Mobilizer Malfunction" and "Engine Service" were displayed on the instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 138,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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