Complaint 1967814

Complaint Summary

STEERING

Owner Narrative

The contact owns a 2012 Ford F-350. The contact stated that while driving approximately 45-50 MPH, the vehicle drove over a bump and experienced the death wobble. The contact pulled over and restarted the vehicle. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed that the tie rods and shock absorbers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Technical Service Bulletin: 05UPF250SW (05-16 Ford F250 / F350 4WD Vehicles with Steering Wheel Oscillation); however, the vehicle was not covered under the TSB. The failure mileage was approximately 98,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.