Complaint 1962068
2017 FORD C-MAX • VISIBILITY/WIPER • incident Dec 1, 2021
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 1962068
- Make
- FORD
- Model
- C-MAX
- Model Year
- 2017
- Component
- VISIBILITY/WIPER
- Incident Date
- Dec 1, 2021
- Date Received
- Jan 27, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
VISIBILITY/WIPER
Owner Narrative
Rear back-up camera does not display on dashboard console screen when air temperature is cold, i.e. below about 45º, and will only turn back on when the car has sufficiently warmed up after driving some distance. This has been happening for at least two years. When the camera is not working, there is a blind spot directly behind the car. The rear of the car proximity warning signal still works, but the screen remains black. I brought this problem to the attention of the dealership service manager, who told me he could not find anything obviously wrong.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.