Complaint 1960394
2020 FORD TRANSIT • VISIBILITY/WIPER • incident Dec 11, 2023
- Complaint ID
- 1960394
- Make
- FORD
- Model
- TRANSIT
- Model Year
- 2020
- Component
- VISIBILITY/WIPER
- Incident Date
- Dec 11, 2023
- Date Received
- Jan 22, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
VISIBILITY/WIPER
Owner Narrative
Windshield wiper motor, working only in high speed, found overheated ground wire, melted insulation for approximately 1 foot of wire. If dry leaves were nearby there would be a possibility of a fire. Replaced wiper motor and wire harness work done by Brewster Ford in New York found that the new motor has not been updated which means this problem may happen again went on Google website found many owners having same problem. As you can see from the wiper motor connector, there is a pin that shows signs of overheating the wiper motor was the cause of the problem as the wiper motor was drawing excessive current
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.