Complaint 1952262
2016 RAM 3500 • SERVICE BRAKES, HYDRAULIC • incident Dec 21, 2023
- Complaint ID
- 1952262
- Make
- RAM
- Model
- 3500
- Model Year
- 2016
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- Dec 21, 2023
- Date Received
- Dec 22, 2023
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.