Complaint 1949174

2017 BMW X5 • STEERING • incident Dec 6, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1949174
Make
BMW
Model
X5
Model Year
2017
Component
STEERING
Incident Date
Dec 6, 2023
Date Received
Dec 10, 2023
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

I was driving approximately 30 mph. As I continued to accelerate the fuel system light came on and the car shut off in the road. I had to have it towed to the dealership as it would not start. Gas fumes could also be smelled coming from the car. Once looked at by BMW service center I was told “ EKPS and the fuel pump are intermittently failing. I was able to able to verify the concern briefly. Vehicle may lose fuel pressure randomly. Upon removing rear seats and inspecting harness, I found the wires going into the EKPS to be burnt. The wires from the EKPS to the low pressure fuel pump will also need to be replaced.” I did research and saw that this was recall on other years of this model. Also the middle back seatbelt does not work. Also even after multiple alignments my car still pulls aggressively to the right causing near collisions and off roaring.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.