Complaint 1948169
2014 FORD FIESTA • STRUCTURE:BODY • incident Nov 27, 2023
- Complaint ID
- 1948169
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2014
- Component
- STRUCTURE:BODY
- Incident Date
- Nov 27, 2023
- Date Received
- Dec 5, 2023
- Data As Of
- Sep 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
When a rear seat passenger exits the vehicle and closes the door, the rear door does not latch properly. This causes the door to swing open while the car is moving. The vehicle is available for inspection. The problem has manifested itself on several occasions, especially when I am dropping off school children at their stop. The crossing guard has been kind enough to close the door for me. That is, he closes the door after it swings open. The vehicle has not been inspected by a dealer or repair shop (yet). The problem first appeared last week, after the Thanksgiving holiday break. There were no symptoms to warn of the problem. It just appeared out of the blue, so to speak. To describe the problem further: The door is closed by the passenger who has just exited the car. There is no "door open" light to indicate a problem. Then, after a few seconds, the door springs open and the "door open" light appears. It is annoying when it happens. It is also a safety issue.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.