Complaint 1947793
2018 FORD FIESTA • POWER TRAIN • incident Nov 23, 2023
- Complaint ID
- 1947793
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2018
- Component
- POWER TRAIN
- Incident Date
- Nov 23, 2023
- Date Received
- Dec 4, 2023
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and the "Transmission Malfunction Service Nowâ message was displayed. The contact was able to pull over to the shoulder of the roadway. The contact stated that the RPM's increased rapidly, but the vehicle did not respond. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a persistent failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 74,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.