Complaint 1936028
2017 FORD FIESTA • POWER TRAIN:CLUTCH ASSEMBLY • incident Oct 1, 2023
- Complaint ID
- 1936028
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2017
- Component
- POWER TRAIN:CLUTCH ASSEMBLY
- Incident Date
- Oct 1, 2023
- Date Received
- Oct 16, 2023
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN:CLUTCH ASSEMBLY
Owner Narrative
The contact owns a 2017 Ford Fiesta. The contact state that while driving at an undisclosed speed, the vehicle hesitated. A message displayed on the instrument panel âTransmission Failure - Service Nowâ. The vehicle was towed to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that each time after the vehicle was refueled, while driving at undisclosed speeds, the vehicle hesitated. The check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the TCM failed, and the clutch needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer where it was diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 50,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.